Terms
for our weekly collection service.

The service

Feedback Organic provides weekly food waste collection in Sydney and the Hunter. We supply a kitchen caddy, certified compostable liners, signage and a 120L bin. We collect the bin on a fixed day every week, with our collection partner Remondis.

Price

• $45 per bin, per weekly lift, ex GST.
• A fuel levy of 9.93%, shown as its own line.
• Each lift covers up to 20kg. Above that, 44c per kg.

Billing

We bill monthly by default. Annual billing is available on request.

What can go in the bin

Food waste only: fruit and vegetable peels, coffee grounds, food left on plates, bread, dairy, meat and bones.

What can't go in the bin

Packaging, plastic, glass, cans, and any liner that is not a certified compostable liner.

Changes and cancellation

We may change the price, the service or these terms, and we will give reasonable notice before a change takes effect. You can cancel your collection at any time by giving us reasonable notice.

Liability

We aim to run the service as described on this page. We are not responsible for delays or problems caused by things outside our control, such as an issue with our collection partner. If something goes wrong with the service, contact us and we will work with you to fix it.

Contact

Email info@feedbackorganic.com.au with any question about your collection or these terms.