Billing
Billing is monthly by default. Annual billing is available on request. There is a contract, and you can cancel with notice; the details are in our terms.
Weekly food waste collection costs $45, $49 or $54 for each 120L bin, ex GST, depending on how heavy the bin is. A fuel levy of 9.93% is added as its own line. These are our current rates for the 2026-27 financial year.
Every tier is the same service: one 120L bin, collected weekly on a fixed day, with a kitchen caddy, certified compostable liners (AS 4736) and signage to start. The only difference is how much the bin weighs when it is lifted.
Food waste is heavy, and how heavy depends on the kitchen. Coffee grounds and wet peels weigh more than bread and light plate waste, and a busy week weighs more than a quiet one. So we do not ask you to guess.
We collect as normal and watch what your bin actually weighs at each lift.
We move your site to the tier that fits the real weights, and tell you before anything changes on your invoice.
A new menu, a second site or a quieter season can shift the weights. Ask us and we will review it.
If a bin goes over its tier limit, an overweight charge per kg applies above the limit. The rate is set out in your service agreement before it can apply, and the discovery period is there so it rarely does. If you regularly fill a bin to the top tier, a second bin is often the better answer, and we will say so.
The fuel levy is 9.93% of the collection price. It shows as its own line on the invoice, so you can always see the base price and the levy separately. The table gives a rough guide, before GST.
| Tier | Collection | Fuel levy (9.93%) | Weekly total, ex GST |
|---|---|---|---|
| Standard, up to 20kg | $45.00 | $4.47 | $49.47 |
| Heavy, up to 35kg | $49.00 | $4.87 | $53.87 |
| Extra heavy, up to 50kg | $54.00 | $5.36 | $59.36 |
Billing is monthly by default. Annual billing is available on request. There is a contract, and you can cancel with notice; the details are in our terms.
Each 120L bin is priced on its own. A site with two bins pays for two weekly lifts, each at its own tier. Larger sites, or groups with several sites, can talk to us about how many bins they need and where they should sit; our advisory service can plan it with you.
The NSW food waste rules are based on the size of your general waste bins, not on what a food waste service costs. If your site is covered, you need a separate food waste collection either way. The full guide to the NSW food waste rules explains the thresholds and dates.
Prices are our current rates for the 2026-27 financial year, per 120L bin per weekly collection, ex GST. Levy amounts are rounded to the cent. Updated 11 October 2026.
See how weekly food waste collection works, check the areas we collect, or read all our questions and answers.